Q: What is dry foam, and how does it work?
A: Dry foam is basically a very high tech, souped-up shampoo.
It has the consistency of shaving cream, so, it has some moisture to it. It is referred to as the dry system. The foam is injected into the carpet. Three spinning brushes at the bottom of the machine scrub the foam all around each pile, all the way down to the bottom. The foam attracts and attaches to the dirt. Then, it crystallizes. Next, the machine goes over the area a second time, picking up the crystallized foam that has the dirt attached.
The moisture that remains has the color brighteners, sanitizers, deodorizers, and stain guard in it.
Q: What is the difference between dry foam and steam cleaning?
A: Steam cleaning is when a big van comes to you with the long hoses. In most cases, they simply shoot hot water (steam) into the carpet, then, they try to suck it all out. Basically, doing just a big rinse. Usually, they get out about 60% of the moisture they use. The moisture they leave behind can cause mold and mildew. Also, with the steam, often times padding can be melted, or shrunk. This is impossible with the dry foam. The dry foam system uses spinning brushes to clean and scrub not only the top of the carpet, but goes all the way down to the bottom.
Q: Is this the type of cleaning with the trucks and hoses?
A: No, trucks and hoses are steam cleaning. The dry foam machine is self-contained and about the size of a large vacuum cleaner.
Q: Where does the dirt go?
A: Once the foam has attached to the dirt, it crystallizes. Then, when the machine goes over it the second time, the brushes lift up the crystals and it goes to a holding area at the bottom of the machine.
Q: Can I rent something like this?
A: No, nothing is even close to this. You cannot rent the type of chemicals that are used. They are commercial grade.
Q: When can I walk on my carpet?
A: You can walk on your carpet right away. It is totally safe for you and your carpet. However, if your shoes are dirty, you should stay off until the carpet is dry. Also, if you do walk on the carpet when it is still wet, and then walk on tile, or hardwood, be careful. It could be very slippery.
Q: When can I put my furniture back?
A: You can put most furniture back right away. The tech will be able to tell you if something needs to stay off longer. I usually feel it’s better to be safe, than sorry. So, I usually tell people to wait a good two hours.
Q: how long does it take to dry?
A: Most carpet should take 30 to 120 minutes to dry. The more pre-spotting, or the more times it needs to be gone over, the longer it will take to dry.
Q: Is dry foam safe for my pets?
A: Dry foam is totally safe for pets. It is 100% hypoallergenic. I usually tell people to try to keep their pets off the carpet until it’s dry because the moisture will attract loose hair in their coats.
Q: Is dry foam safe for my kids?
A: Yes, it is totally safe for kids and adults. It is 100% hypoallergenic.
Q: Are there any fumes?
A: No, there are no fumes. Most people however do smell a clean fresh scent from the deodorizers.
Q: How long does it take to clean my house?
A: Depending on how dirty or how many spots there are, most 4-bedroom 2600 sf. Homes take about 60-90 minutes. Most 2-bedroom apartments take 30-45 minutes. Couches take about 15-25 minutes.
Q: Will all of my spots come out? Will my carpet look new again?
A: No, nothing anyone can do will make your carpet look new. There will always be wear. Spots simply depend on the spots themselves.
Q: Will my spots come back?
A: That depends on the spot, the carpet, the padding, and how much of the spill got treated when it happened. If it was a large spill, and the liquid got down into the padding, it will eventually work itself back up and out.
Humidity and traffic all help bring old spots to the surface. Most spots come out in one cleaning. Some spots do come back several times. That is the nature of carpet.
Q: Can the dry foam damage my carpet or furniture?
A: No, it is impossible for the foam to damage the carpet. The tech will remove any furniture that might rust before he starts that area.
Q: How long have you been doing this?
A: I have been using the dry foam system since 1999.
Q: Are there any hidden charges?
A: No, there are no hidden charges. No fuel charge, no tax, no anything but what you were quoted. The only time it will be more, is if you decide to add another area or furniture.
Q: What are your hours?
A: I work around your schedule. I am available 24/7.